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Cancellation Policy

Overview of Cancellation Policy

Making Changes to Your Service

Please be advised that cancellations made up to 48 hours before a scheduled appointment via email, text, or phone call will be processed without a penalty. This allows us to adjust our schedules accordingly and offer your slot to other clients.

Short-Notice Cancellations | Cancellations Within 48 Hours

Cancellations made 48 hours or less before an appointment will incur a charge of $50. This fee compensates for the allocated time that could have been used to serve another client and supports our staff who rely on the scheduled work.

How to Cancel Your Appointment
To cancel or reschedule your cleaning appointment, please contact us via:

  • Email: elitecleaningsouthflorida@gmail.com
  • Phone: 561-563-3172
  • Text Message: 561-563-3172
    Please include your name, scheduled service date, and a brief reason for the cancellation to assist us in processing your request swiftly.

Exceptions to the Policy
We understand that emergencies happen. If you need to cancel within 48 hours due to an unforeseeable emergency, please reach out to us directly to discuss the possibility of waiving the cancellation fee.

Policy Changes
Elite Cleaning South Florida reserves the right to update this cancellation policy at any time. Changes will be communicated through our website and, when applicable, direct communication to our clients. We recommend reviewing this policy periodically to stay informed.

Our Commitment to You Our goal is to provide exceptional cleaning services with minimal disruption to your schedule. Understanding and adhering to our cancellation policy helps us maintain high standards of service for all our clients. Thank you for choosing Elite Cleaning South Florida.